EXPENSE INCREASES SUMMARY TABLE
 
Expense Category
% of Total Costs 
   % Increase
% Impact
Labour
56.9 %
4.5 %
2.6%
Non-Labour
35.5 %
2.6 % 
0.9%
Fuel
7.6 %
31.5 %
Excluded
Other Cost Increases Not Included in the Indexes and Detailed Below:
2.1 % 

TOTAL COST INCREASES:
5.6 %
Description of Cost Increases not included in indexes:
  • Equipment costs: 
    • Higher equipment costs due to additional features purchased to retain and attract drivers
    • Higher costs due to new EPA standards and the lower Value of the Canadian dollar. 
0.2 - 1.3%
  • Increased insurance costs and security costs:
    • Additional premiums and changes in deductibles
    • Cost of increased security
0.1 - 1.1 %
  •  Investments in E-commerce:
    • Software
    • Computer hardware investments
    • Website development
    • Personnel training
0.1 – 1.8 %
  • Other cost increases not included in the calculations:
    • Impact of bankruptcies
    • Increase in appointment deliveries
    • Increased waiting time
    • Impact of new U.S. Hazmat rules
    • Lower value of the Canadian dollar

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