BENCHMARKING SURVEYS
Age of Receivables Survey
This Quarterly survey measures the collection performance
of individual carriers throughout the industry and allows comparison of
individual and aggregate results. The participants of the program have
credited the survey with reducing the average age of accounts receivable
through their ability to benchmark with competitors.
Canadian Fuel Price Benchmarking
A monthly survey of fuel prices in various Canadian Provinces.
The survey allows the participants to compare their actual fuel prices
and fuel price trends with their competitors. An excellent tool for negotiating
the lowest possible fuel prices.
The fuel price information provided is used in developing
the Fuel Bulletin,
used in times of rapidly rising fuel costs to assist carriers in justifying
fuel surcharges.
Financial and Operating Statistics
Survey
A quarterly financial report that is collected in the
format used by Statistics Canada, the data collecting arm of the Canadian
government. This survey allows the participants to benchmark their performance
with those of similarly situated competitors.
Special Surveys
FCA/NATC, to address timely issues,
from time to time conduct special surveys. This includes: cost of liability
insurance, revenue adjustments, telephone quotes, employee compensation
for various positions, customer satisfaction, etc.
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